Improving Work Culture Requires More Than Good Intentions Improving work culture requires clarity, accountability, and honest conversation. Most organizations want strong culture. Few create consistent space for teams to talk about what is working and what is not. I want to share a tool created by my friend Stephanie Angelo. We have known each other for almost twenty years. I have seen her work with leaders across industries. She focuses on practical strategy that teams can apply immediately....

Humor is a secret weapon in sales. When used well, it builds rapport, lightens tense moments, and makes you—and your pitch—memorable. But...